We already make a lot of information available. Before you request information from us, please:
Making your request
When you send us your request please:
Be specific. You will get the information faster if you help us identify the exact information you require. Make sure that you provide us with a narrow, tightly focused request and give, where appropriate, a relevant time-frame, for example, 1999 to 2000 or January to April 1985.
Let us know how you would like the information provided, for example, by post or email. We will try to meet your preference whenever we can.
Provide your contact details. We may need to get in touch with you to discuss your request. It would help if you could tell us how you would prefer us to contact you if we need to do so.
Please make your request in writing, either by email or by post to:
Freedom of Information
1st Floor, Tower
52 Queen Anne's Gate
When we receive your request
We aim to reply to you promptly and are obliged under the law to provide a response within 20 working days. Some information may not be available because it falls within one of the exemptions of the Freedom of Information Act 2000. When that happens, we will tell you which exemption applies.
Will I be charged for the information?
Website – there is no charge for the information that is available on our website.
Email – there is no charge for information that is provided electronically. Email your request for information. Include the words “publication scheme” in the subject heading.
Post – if you ask for information that is available on our website to be provided in paper format, it may be necessary to make a charge. Each case is considered separately. For example, there may be a charge if a large amount of photocopying is required or if the cost of postage is very high.
What we cannot do
The Commission does not give legal advice to individuals on points of law or individual cases, nor do we investigate complaints about the law or about lawyers. We are happy to provide information about our projects. Unfortunately, we are unable to provide legal research to assist with student assignments. For alternative sources of information, see the list of Other useful contacts.
Reviews and appeals
If you are not happy with how we have handled your request for information, you can ask us to conduct an internal review of the request. Please contact our FoI co-ordinator, who will explain and initiate the internal procedure for you.
If you remain dissatisfied with the handling of your request, you have a right of appeal to the Information Commissioner at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.